Last Updated: November 9, 2025

Welcome to MY FEATHERS!
We aim to deliver your favorite styles to your doorstep as quickly and safely as possible.
This Shipping Policy explains how we handle delivery, timelines, tracking, and related details for orders placed on www.myfeathers.in.

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is processed, you will receive a confirmation email with shipment details.

2. Shipping Time

Standard delivery time across India is usually 3–7 business days after dispatch.

For metro cities, delivery typically takes 2–4 business days.

For remote or non-serviceable areas, delivery may take up to 10–12 business days.

Please note that delivery times may vary depending on your location, courier partner, and external factors like weather, festivals, or strikes.

3. Shipping Charges

Free shipping is available on all prepaid orders above ₹999.

A nominal shipping fee may apply for orders below ₹999.

Cash on Delivery (COD) orders may include an additional COD handling fee.

(You can adjust these values anytime — e.g., ₹499 free shipping threshold or COD Rs.50.)

4. Order Tracking

Once shipped, you will receive a tracking link via email or SMS.

You can use this link to monitor your order’s real-time delivery status.

In case of delays, please contact us at myfeathers.store@gmail.com with your order number.

5. Delivery Partners

We work with trusted courier services like Delhivery, Blue Dart, DTDC, and India Post to ensure secure and timely deliveries.

6. Delivery Attempts

Our courier partners will make up to two delivery attempts.

If the order is not received after repeated attempts, it may be returned to us.

Reshipping charges may apply for re-dispatch of undelivered orders.

7. International Shipping

Currently, MY FEATHERS ships only within India.
International shipping will be available in the future, and updates will be shared on our website and social channels.

8. Order Delays

While we strive for timely deliveries, delays can occur due to:

Unforeseen logistics issues

Natural calamities or public holidays

Incorrect address or unavailability of the customer

We appreciate your patience in such cases and assure full support from our team to resolve any issues.

9. Damaged or Lost Packages

If you receive a damaged parcel or suspect your order is lost in transit, please contact us within 48 hours of delivery attempt with photos or tracking proof.
We will investigate and replace or refund the product after verification.

10. Address Accuracy

Please ensure your shipping address, phone number, and pin code are entered correctly at checkout.
We are not responsible for non-delivery due to incorrect or incomplete address details provided by the customer.

11. Contact Us

For shipping or delivery-related queries, feel free to contact:
Email: myfeathers.store@gmail.com
Website: www.myfeathers.in