Terms of service

TERMS OF SERVICE

Last updated: September 23, 2026

Welcome to MY FEATHERS. These Terms of Service govern your use of our website, www.myfeathers.in, and your purchase of products from us.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. ABOUT MY FEATHERS

MY FEATHERS is an online fashion and clothing brand offering women's apparel and related products through our website.

Throughout these Terms, "we", "us", "our", and "MY FEATHERS" refer to the business operating this website. "You" or "customer" refers to any person accessing our website or purchasing our products.

2. ELIGIBILITY

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • The information you provide to us is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will not misuse, disrupt, or attempt to gain unauthorized access to our website or systems.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display our products, colours, sizes, measurements, images, and descriptions as accurately as possible.

However:

  • Actual colours may vary depending on your device or screen settings.

  • Minor variations in colour, texture, measurements, or appearance may occur.

  • Product availability may change without prior notice.

  • We reserve the right to correct errors in product descriptions, pricing, availability, or other information.

We reserve the right to discontinue any product at any time.

4. PRICES

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

Applicable taxes, shipping charges, or other charges will be displayed during the checkout process where applicable.

In the event of an obvious pricing or listing error, MY FEATHERS reserves the right to cancel the affected order and provide a refund for any payment already made.

5. ORDERS

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, or other available communication method.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to refuse or cancel an order for reasons including:

  • Product availability

  • Incorrect pricing or product information

  • Payment issues

  • Suspected fraudulent or unauthorized transactions

  • Incorrect customer or shipping information

  • Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been received, we will initiate a refund of the applicable amount.

6. PAYMENT

Payments may be processed through third-party payment providers available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

MY FEATHERS does not intentionally store complete payment card details such as full card numbers, CVV numbers, or payment passwords on its own systems.

Payment processing may be subject to the terms and privacy policies of the relevant payment provider.

7. SHIPPING AND DELIVERY

Orders are shipped to the address provided by the customer during checkout.

Customers are responsible for providing accurate and complete delivery information.

Delivery times shown on the website are estimates and may vary due to factors including:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Regional restrictions

  • Incorrect or incomplete addresses

  • Events beyond our reasonable control

Once an order has been handed over to the shipping carrier, delivery may be subject to the carrier's procedures and timelines.

Please refer to our Shipping Policy for additional information.

8. RETURNS, EXCHANGES AND REFUNDS

Returns, exchanges, cancellations, and refunds are subject to our Refund and Return Policy.

Before sending any product back to us, customers should follow the return instructions provided by MY FEATHERS.

Products returned without following the applicable return procedure may not be accepted.

9. CANCELLATION

Order cancellation may be permitted only under the conditions specified in our cancellation or refund policy.

Once an order has been processed or shipped, cancellation may no longer be possible.

If cancellation is permitted, any eligible refund will be processed according to our Refund and Return Policy and the applicable payment provider's processing timelines.

10. ACCOUNT INFORMATION

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for activities carried out through your account.

You agree to notify us if you believe your account has been accessed without authorization.

MY FEATHERS reserves the right to suspend or terminate accounts where we reasonably believe there has been misuse, fraudulent activity, or violation of these Terms.

11. INTELLECTUAL PROPERTY

All content appearing on the MY FEATHERS website, including but not limited to:

  • Brand name

  • Logo

  • Product photographs

  • Graphics

  • Videos

  • Designs

  • Text

  • Product descriptions

  • Website layout

  • Marketing materials

is owned by or licensed to MY FEATHERS unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, publish, or commercially exploit our content without prior written permission.

12. PROHIBITED USE

You agree not to use our website to:

  • Violate any applicable law or regulation.

  • Commit or attempt to commit fraud.

  • Provide false or misleading information.

  • Interfere with the operation or security of the website.

  • Attempt unauthorized access to our systems.

  • Copy or reproduce our website content without permission.

  • Use automated systems to scrape or collect our content without authorization.

  • Upload malicious code, viruses, or other harmful material.

  • Engage in activity that could damage MY FEATHERS or its customers.

13. THIRD-PARTY SERVICES

Our website may use third-party services such as payment gateways, shipping providers, analytics services, advertising platforms, or other technology providers.

Your use of such services may be subject to the terms and policies of those third parties.

MY FEATHERS is not responsible for the independent acts, omissions, policies, or services of third-party providers.

14. WEBSITE AVAILABILITY

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.

15. LIMITATION OF LIABILITY

To the extent permitted by applicable law, MY FEATHERS will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

16. PERSONAL INFORMATION

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have read our Privacy Policy.

17. CHANGES TO THESE TERMS

MY FEATHERS may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised "Last updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

18. GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter.

19. CONTACT US

If you have any questions regarding these Terms of Service, please contact us:

MY FEATHERS
India

Email: myfeathers.store@gmail.com
Website: www.myfeathers.in

Light as a Feather. Fierce as You.